Insured protection for the contents of your BitGo wallets up to a value of $1M, for just $240 a year or $20 per month!
Underwritten by Lloyd's of London, it’s the most comprehensive personal cryptocurrency cover on the market today.
Maintain full control of your assets, passcodes and private keys.
Attacks covered include brute force, cyber, scams, malware, device theft, insider theft and extortion.
No deductible to pay in the event of a claim.
Guaranteed access to funds in the case of lost access or business failure.
We payout within 48 hours of a valid claim being identified.
$20 per month for up to $1M protection exclusive for BitGo wallet holders
Protect as many wallets as you like within agreed cover limit.
Protect 200+ coins and tokens within your BitGo wallets.
As your crypto becomes more valuable it's time you made it both safe and secure. With Coincover you get protection you need at a price you don’t need to think about.
Coincover Theft Cover is the first personal insurance protection for your cryptocurrency.
It takes less than a minute to sign up for a Coincover account.
Select your preferred payment method and complete your purchase.
Confirm your BitGo wallets to ensure your funds are protected.
Comprehensive Cover is an annual plan that protects you against theft or lost access to your cryptocurrency held in an approved wallet.
The Coincover Comprehensive Cover plan combines two of our most popular protection products: Deposit Protection Guarantee and Theft Cover. With Comprehensive Cover you are protected from any theft or lost access to your crypto up to the value of the cover selected.
The Coincover $1M Deposit Protection Guarantee for cryptocurrency protects customers when authorised Cryptocurrency services and firms fail, and they lose access to their cryptocurrency. The scheme ensures that customers will always be able to recover their funds in the event of lost access.
The Coincover Deposit Protection Guarantee provides protection to customers of Coincover partners cryptocurrency holdings up to a value of $1 million (1,000,000 USD) per wallet.
Coincover will recover the funds to a new wallet of the customers choosing.
The $100,000 Theft Cover Protection is an annual plan that protects you against the theft of your cryptocurrency held in an approved wallet. It offers a fiat currency equivalent payment of the cryptocurrency value at the time and date of theft.
All theft and loss of cryptocurrency funds resulting from:
- Proven third-party hacks or theft of private keys including: Brute force attack, cyber attacks, phishing software, malicious software, trojans, worms, hacking, device theft, insider attack, criminal extortion.
- Loss of wallet keys
We only cover digital currencies held in approved wallets. At the moment these are BitGo multi-sig wallets. We do not cover digital currency held on an exchange or in wallets where Coincover does not hold the backup key.
For approved wallets we only have two exclusions:
- Willful sending of digital currency by you or someone authorised by you.
- Failure of a digital currency blockchain.
Coincover Comprehensive Cover protects the following currencies:
- Bitcoin Cash
- Bitcoin SV
- XRP (Ripple)
We also currently support 200+ ERC20 standard tokens.
We offer a series of Cover Levels making it easy to identify how much cover you need, and it is also flexible so that can move between Cover Levels at anytime to ensure you are only paying for the cover you need. When signing up, you will see the level of cover you are selecting.
Coincover accepts payments for Comprehensive Cover in fiat (USD, GBP, etc.) and cryptocurrency.
The Comprehensive Cover starts once you have paid for your cover and completed your Coincover registration. The registration process includes confirming your identity as well as creating and linking an account or wallet with our approved service provider BitGo. The cover then ends 12 months from the start date.
In the event that you have to make a Deposit Protection Guarantee claim, Coincover will manage the recovery and movement of funds to another service provider or alternative wallet for any customer who can no longer access their wallets and funds. Customers will be provided with the relevant contact details following the incident. For security purposes, recovery will only take place once the customer passes full ID verification checks and is confirmed as the wallet holder.
In the event that you have to make a Theft Cover claim:
- You must tell us immediately if you suspect your assets have been stolen, and report the theft to the Police.
- You must tell us of any circumstances which you think may give rise to a loss in future.
- You must take reasonable care of your digital assets as set out in the Terms & Conditions.
- You must take reasonable care to give us full, complete and accurate information to the questions we ask.
- You must tell us if your circumstances change, and if you wish to vary the amount of cover you have.
- You must help us investigate the background and/or causes of any theft and be prepared to share information with us.
Coincover is committed to recovering your funds as quickly as possible. However, each customer recovering their funds must pass full ID verification checks and be confirmed as the wallet holder before the recovery can take place and must be processed individually.
Typically a standard Deposit Protection fund recovery will take 7 days from the recovery request. However, in the event that a business with Coincover Deposit Protection Guarantee ceases operations and funds become inaccessible, this will result in large volumes to process and is likely to take longer. If this is the case, we will keep all customers informed of the progress of recoveries.
Typically a standard Theft Cover claim will take 48 hours to validate the theft. Claims are paid in US Dollars. The value of the digital currency at the time of theft based on an external valuation.
Coincover Comprehensive Cover is underwritten by Lloyd's of London members.
There is no excess or initial deductible to pay.
We take the calculation of loss extremely seriously and employ a clear and robust process to ensure you are treated fairly. Once we have received your claim we carry out the following steps to calculate the loss:
- We identify the transactions on the relevant blockchains to determine the date and time of the theft and the exact amount of cryptocurrency stolen.
- To calculate the value, we use the fiat currency valuation of the cryptocurrency provided by coingecko.com at the date and time of loss.
The claim is paid at this value (capped at the agreed cover level) with no excess or initial deductible taken.