Head of Commercial

About the role

As Head of Commercial you’ll be a driving force at Coincover and our growth plans for Crypto Currency Safety. You’ll be responsible for Sales, Customer Success and Marketing and will accelerate Coincover’s aspirations to introduce our products and services to new audiences and expand existing portfolios and relationships. This is a new role with the opportunity to make a significant impact!

An organised self-starter, with great communication skills and business to business sales experience (ideally in the SAAS sector), you’ll be leading a dedicated team within a global business with big growth plans. You’ll initiate and own the sales process from the earliest contact with prospective customers through to maximising their success for the long term. Constantly thinking about the needs of our customers, you will have an entrepreneurial mindset and be willing to go the extra mile to make sure they have everything they need to be successful working with Coincover. We’re an ambitious team with huge aspirations so you’ll be expected to get stuck in -and be able to make a difference from day one. This is a strategic role that will also be hands-on whilst we enter a phase of significant growth and enhance our current team and capability.

This role would suit someone with a wealth of sales experience from a start-up, SAAS or SME background, or someone from a much larger organisation that is now looking to work in a business where their contributions make a direct and tangible impact.

Who we are

Our mission is to make digital currency investments accessible to everyone by making it safe. We are building the next generation of cryptocurrency and blockchain enabled services for the fast-growing digital asset market.

By combining technology, data, operational security and insurance, Coincover is the first and only service to guarantee the safety of digital assets which means they will never be lost or stolen. Coincover is the market leader in protecting digital asset holders and users.
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Founded in 2018 with the mission to make cryptocurrency available to everyone by making it safer and more accessible. We are a Cardiff-based fintech / insurtech start up operating on the global stage – and you will be in at the beginning, working with us to change the way people accumulate, hold and manage their cryptocurrency.

This will be a dynamic, yet challenging role which will suit someone who is focused, embraces change and wants to make a big difference creating something completely new.

What you will be doing

Putting our customers at the centre of our business you’ll be driving our sales and commercial targets. This is a new role with an opportunity to influence and make an impact from the word go. As Head of Commercial you’ll be mostly…
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Defining and Implementing the sales strategy to meet our commercial targets and business growth plans
Supporting and leading Sales, Marketing and Customer Success to meet and exceed our sales targets
Working with a broad range of prospective cryptocurrency partners and an internal team
Working with the Head of Product to identify new markets and products and present commercial strategies to develop commercial performance
Proactively improving sales processes and services to continually improve our offering
Refining our existing sales focussed processes ensuring they are being used effectively, including our CRM
Identifying ways to align our sales strategy with our Customer Success Strategy in order to achieve mutually beneficial results for us and our customers
Working with the Operations and leading the Customer Success team to ensure a seamless transition for the customer from the sales stages through to our onboarding process and beyond
Working with Data and Insights Analyst and Head of Product to understand our sales data, trends and future opportunities
Working with the Operations and leading the Customer Success team to ensure existing partner relationships are nurtured and supporting in identifying business development opportunities
Tailoring support and communication to prospective clients to help them understand the potential and benefits of our products and services and in turn, how they can support their business and sales aspirations
Leading the Marketing team to support our customers’ sales and retention targets
A Key player on the Senior Leadership Team providing insights and knowledge of the market and customers

What sort of person we need

An experienced Head of Commercial or similar background, (ideally in SAAS) with proven track record of driving sales and exceeding commercial targets and KPIs
You’ll be commercially focused and able to influence key stakeholders to deliver solutions and meet sales targets
Someone with experience of growing and developing high performing teams
An outstanding communicator with great negotiation skills
A confident person able to engage with people at all levels of an organisation
A natural leader who enjoys mentoring and motivating teams to be ambitious and achieve fantastic results
Problem-solving will be your happy place
Someone with a positive can-do attitude
A team player who can roll up their sleeves to support others working towards a common goal
You don’t need to be a cryptocurrency geek but we are looking someone willing to immerse themselves in this exciting and fast-growing sector
A background in either financial services/Insurance/Tech and Start-up Business would be advantageous

What you'll get

The chance to make a big difference from day one
The opportunity to develop the role and make it your own
Exposure to a high-growth business and all it entails
Self-driven development opportunities
Competitive salary and bonus scheme
Share options available
Pension
Flexible and remote working available
Central office in Cardiff Bay area

Apply

We would love to see you in our office with the rest of the team a few days a week when restrictions once again allow, so you need to be within a commutable distance of Cardiff.
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To apply please send your CV and a covering email explaining why you’d like to be considered for the role and join the Coincover team to careers@coincover.com