Operations Manager

About the role

We are looking for an ambitious Operations Manager to take Coincover to the next level. An organised self-starter, with great communication skills and experience, you’ll be working in a small team with big plans, in a global business. Working across functions such as Finance, Onboarding, Customer Service and Regulatory Compliance you’ll ensure we’re operating efficiently and effectively now - whilst having an eye on the future and how to get us there. We’re a small team with huge aspirations so you’ll be expected to get stuck in!

Who we are

Our mission is to make digital currency investments simple, safe and secure for everyone. We are building the next generation of cryptocurrency services for the fast-growing community of digital currency investors - many of whom are new to crypto.  

By combining insurance with the latest security features, Coincover is the first and only service to guarantee digital funds will not be lost or stolen. Coincover significantly reduces risk and makes digital currency investments simple, safe and secure for retail and business customers.  

Founded in 2018 in with the aim of making owning cryptocurrency safer and more accessible, we are a Cardiff-based fintech / insurtech start up operating in a global market – and you will be in at the beginning, working with us to change the way people accumulate, hold and manage their cryptocurrency.  

This will be a dynamic, yet challenging role which will suit someone who is focused, embraces change and wants to make a big difference creating something completely new.

What you will be doing

No day will be the same! This is a new role with an opportunity to influence and make an impact from the word go. As Operations Manager you’ll be designing policies to future proof the business, overseeing customer success and seeking new ways to continuously improve and implement our operational solutions, processes and standards. You’ll also be:

What sort of person we need

What you'll get

  • The chance to make a big difference from day one
  • The opportunity to develop the role and make it your own
  • Exposure to a high-growth business and all it entails
  • Self-driven development opportunities
  • Competitive salary and bonus scheme
  • Share options available
  • Pension
  • Flexible and remote working available
  • Central office in Cardiff Bay area


To apply please send your CV and a covering email explaining why you’d like to be considered for the role and join the Coincover team to careers@coincover.com