Business FAQ

Frequently Asked Questions

What is Disaster Recovery?

What is Business Protection?

What is Consumer Protection?

Which wallet providers do you support?

What do I do if cryptocurrency is taken from my account without my consent?

What happens if I lose access to my wallet?

Which cryptocurrencies do you protect?

How do I perform a test recovery?

What is the purpose of the Fireblocks Third Party Letter agreement?

What is the Fireblocks soft recovery enrolment?

How do I generate a reporting BitGo token?

Why do I need to generate a reporting BitGo token?

How do I make a complaint?

How do I contact Coincover Support Team?

How do I cancel my service?

How do I pay my invoice?

How do I add/remove an Access Control List (ACL) member?

When is my protection activated?

What is the renewal process?

How do I protect additional workspaces?

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