Nano Rodriguez
Head of Payments & Strategic Alliances Bitso
We monitor accounts in real-time, and scan every transaction for malicious activity. To help you earn and keep your customers’ trust.
CoinCover was founded in 2018. We're the longest-standing provider in the market.
Trusted by over 550 businesses worldwide: crypto and TradFi institutions, governments, and infrastructure partners.
Our breadth of integration with the industry's leading infrastructure providers, and coverage of coins and currencies, is unrivaled.
If a transaction is marked as “Green” by our API and later proves fraudulent and falls under the risks that CoinCover protects against, we will honour the claim. We have paid out 100% of the valid theft claims we have received.
On average, it takes 15 days for us to pay out a claim once it has been validated.
Our API has an average acceptance rate of 98.5%, which means that 98.5% of the transactions we screen are marked as ‘Green’.
To process a claim, CoinCover will need specific information from the customer. This information includes, but isn't limited to:
Additionally, we may request further details to investigate what went wrong with our technology to prevent the same risk from occurring again.
Talk to us at hello@coincover.com.
Or fill the form.