You may cancel at any time by giving us 30 days' notice via the Contact Us form in your Coincover account.
If you cancel your cover within 14 days of taking it out (or for renewals within 14 days of your cover renewal date), you will receive a full refund within 30 days.
If you cancel your cover after 14 days of taking it out, you will receive a pro-rated refund for the time left of your cover within 30 days.
No refund will be due if you have made a claim against your cover.
In the unlikely event that we need to cancel your cover, we will give you 30 days notice of cancellation to the email address linked to your Coincover account. We reserve the right to cancel your policy if payment has not been made for your cover.
You may cancel at any time by emailingsupport@coincover.com. Once your notice period has expired, your protection will be cancelled. You can find your notice period in your Supply of Services Agreement.
In the unlikely event that we need to cancel your cover, we will give you 90 days’ notice of cancellation by giving you written notice. We reserve the right to cancel your policy if payment has not been made for your protection.
Any refunds will be made in line with your Supply of Services Agreement.
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Digital Asset Services Ltd (trading as Coincover) is incorporated in England and Wales with registered number 11356137 whose registered office is at Capital Building, Tyndall Street, Cardiff, Wales, CF10 4AZ
Digital Asset Services Ltd (trading as Coincover) is an appointed representative of Costero Brokers Limited for insurance distribution activities. Costero Brokers Limited is authorised and regulated by the Financial Conduct Authority with firm reference number 309528. You can check this via the Financial Services Register at https://register.fca.org.uk