AI agents are taking on a growing role in business transactions, with the ability to purchase everything from market data and premium content to computing resources and specialist APIs, without requiring human approval at every stage.
As payment technology evolves to support this shift, businesses can automate more of their operations and give AI agents greater autonomy over how they access and pay for services. However, this growing reliance on autonomous payments also brings new risks, particularly around the digital wallets that hold funds and authorise transactions, and what happens when access to those wallets is lost.
Why wallet access introduces a new operational risk
Cloudflare's Pay Per Crawl illustrates an emerging model in which publishers can charge AI crawlers for access to content. As this model develops, agents could autonomously purchase datasets, computing capacity, and other services, using stablecoins and embedded wallets to make frequent, low-value payments. This creates a new dependency on wallet infrastructure.
If an embedded wallet provider loses signing capability, agents relying on that provider could be unable to transact, even though their funds remain safely onchain. For an enterprise operating hundreds of agents through a single wallet provider, one infrastructure failure could disrupt multiple automated workflows simultaneously.
There are several ways these failures can occur, including:
- Wallet provider outages: Businesses may lose the ability to authorise transactions if their embedded wallet provider experiences a prolonged outage, significant operational failure or permanent service disruption.
- Loss of signing capability: Wallets using technologies such as Multi-Party Computation (MPC) or Hardware Security Modules (HSMs) may become unable to authorise transactions if a required signing component or key share becomes unavailable.
- Compromised or missing key material: Lost private keys, compromised credentials or changes in personnel can create situations where wallet access is no longer available, or the existing infrastructure can no longer be trusted.
For businesses scaling agentic payments, wallet recovery is a business continuity priority, especially when a single infrastructure failure could disrupt multiple automated workflows at once.
Why spending controls are not enough to protect wallet access
As agentic payment technology develops, much of the industry's attention has focused on ensuring that AI agents can only make transactions that have been appropriately authorised by the individuals or businesses they represent.
Frameworks such as Google's AP2 and Visa's Trusted Agent Protocol are helping establish mechanisms for verifying agent identities and purchase authorisation, while wallet providers are introducing safeguards such as spending limits, approved merchant lists, transaction monitoring and human approval requirements.
Although these controls help reduce the risk of unauthorised spending, they do not necessarily provide a mechanism for restoring access when the infrastructure responsible for managing the wallet becomes unavailable.
Three considerations for building resilient agentic payment infrastructure
For businesses adopting autonomous payments, wallet recovery needs to be part of the planning from day one, rather than something they only consider when a failure leaves them unable to access their funds.
1. Independent recovery infrastructure
Recovery mechanisms should operate independently of the primary wallet infrastructure, reducing the likelihood that a single provider outage, security incident or technical failure affects both normal wallet operations and the processes required to restore access.
If recovery depends on the same cloud environment, key management service or operational systems as the primary wallet, businesses may discover that the recovery mechanism is also unavailable when they need it most.
2. Clear recovery governance
Businesses should establish procedures defining who is authorised to initiate recovery, which individuals or teams must approve the process and how their identities will be verified before access to digital assets can be restored.
For enterprise environments, requiring multiple approvals can reduce the risk of unauthorised recovery, while designated alternative approvers can help ensure the process remains operational when key personnel are unavailable.
3. Regular testing and operational planning
Recovery procedures should be tested regularly under realistic conditions, including scenarios involving provider outages, unavailable signing components or compromised credentials, so that businesses can identify weaknesses and understand how long recovery may take.
Because some forms of wallet access loss can become irreversible when no viable recovery mechanism exists, these arrangements should be implemented before agents are given responsibility for managing or spending digital assets.
How CoinCover can help
CoinCover helps businesses reduce the risk of losing access to digital assets through independent wallet recovery solutions designed to provide an additional layer of protection alongside existing wallet infrastructure.
If you're a wallet provider, financial institution or business exploring agentic payments, get in touch with CoinCover to learn how independent wallet recovery can help protect your digital assets.